Your stores already know what the dashboard doesn't
Arist is changing the way retail leadership engages with store-based employees. Shift your planning from assumption-based decisions to field-informed action.
You invested in the field and can't tell what landed
Retail leadership decides on a forecast, a dashboard and a district manager's summary. The people who watch the customer experience break — the cashier, the floor lead, the store manager — see the cause months before it reaches a report, and nobody has been able to ask all of them at once. So the next quarter gets spent guessing, and the guess is expensive.
How it works
- 01
Diagnose
Start from the question you can't currently answer. Arist calls or messages every store associate, shift lead, store manager and district manager in their own language, on their own shift. No app, no login, no scheduled window.
- 02
Recommend
Findings come back ranked by cost, each one traceable to what people actually said and to the operational data you already hold. Not a deck of themes: a short list of causes with owners attached.
- 03
Fix
The fix goes out to the people it affects, in the channels they already use. Then the same question gets asked again, to see whether the number moved.
What this replaces
| Today | With Arist |
|---|---|
| Expensive consultants to diagnose it | Interviews as many people, in any language, as needed |
| Disconnected tools to measure it | Connects to the CRM, HRIS and systems of record you already run |
| Extra headcount to deliver the fix | Orchestrates the fix in Teams, Slack and SMS |
| Six to nine months | 72 hours to a diagnosis |
| Three budgets | One line item |
- 617 participants
We're meeting colleagues where they work. It's more accessible, more relevant, and more human.
Real questions retail leaders have asked us
Product feedback
"Why isn't our flagship product line selling at the level it should, and what would actually change that?" — what the floor hears about your products before the sales data shows it.
Customer experience
"Where do our store teams struggle with delivering great CX day to day? Where is the opportunity we're missing?" — where the in-store experience breaks, from the people who watch it daily.
Retail operations
"We invested in tools for the field. Why aren't stores actually using them?" — what's blocking rollout on the floor, before you spend another quarter guessing.
Pick your hardest retail question
Bring the one you can't currently answer. We'll diagnose it and start fixing it in 72 hours.